Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Information Systems in Restaurants The INTERNATIONAL restaurant is famous restaurant in Jordan and has a competitive advantage to deliver excellent customer service through using highly
Information Systems in Restaurants The INTERNATIONAL restaurant is famous restaurant in Jordan and has a competitive advantage to deliver excellent customer service through using highly effective information systems. 1. Point-Of-Sale System is an important asset in maintaining consistent and efficient management functions in each of its branches. a. A point-of-sale system captures purchase and payment data at a physical location where goods or services are bought and sold using computers, automated cash registers, scanners, or other digital devices. Some branches provide advanced services through using the system such as taking and customizing orders using a touch-screen interface, maintaining sales figures, and compiling customer information. 2. Along with point-of-sale system, INTERNATIONAL 's rolled out its state-of-the-art Online Ordering System, which includes Order Tracker. Customers can view the order progress online with Order Tracker displaying a horizontal bar that tracks an order's progress graphically. Questions: 1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems. (4 marks) 2. In the light of the online ordering system, describe how the system will help in decisions at strategic, middle management and operational management levels? Give an example of supported decision at each managerial level
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access with AI-Powered Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started