Question
informing, educating, developing and motivating employees across the firm's process, procedures and policies so they may better serve the customer is referred to as backend
informing, educating, developing and motivating employees across the firm's process, procedures and policies so they may better serve the customer is referred to as
backend development
affirmative action
frontline development
internal marketing
360 degree marketing
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Services Marketing Concepts, Strategies, & Cases
Authors: Douglas Hoffman, john Bateson
4th edition
1439039399, 978-1439039397
