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ing classmate post, One of the ways in which errors can serve as learning opportunity is root cause analysis. By conducting thorough root cause analyses
ing classmate post, One of the ways in which errors can serve as learning opportunity is root cause analysis. By conducting thorough root cause analyses (RCA) will help organizations understand why an error occurred. This process involves investigating the underlying reasons for mistakes rather than just addressing the symptoms. It leads to deeper insights into the system flaws and process weaknesses, which can then be corrected. Most importantly, errors provide real-world examples that can be used in training and education programs. Staff can then learn from these incidents to understand the consequences of mistakes and how to avoid them in the future. (Graban, 2016)
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