Question
innovation challenges loom. Since 2008, the 44 000-location Subway restaurant chain has done big business with the success of its $5 foot-long sandwich deal. Heavily
innovation challenges loom.
Since 2008, the 44 000-location Subway restaurant chain has done big business with the success of
its $5 foot-long sandwich deal. Heavily advertised, the promotion lowered the price of many
sandwiches, which attracted customers in droves and helped Subway to significantly boost profits.
Since introducing $5 foot-long sandwiches, Subway has sold billions of the sandwiches worldwide.
How did Subway lower prices and boost profits, you may ask? Through higher volume and
incremental sales of other items. When the price of foot-long sandwiches was lowered to $5, the
contribution margin per sandwich dropped but customers flocked to Subway and sales increased
rapidly, increasing total contribution margin. At least two-thirds of Subway customers purchase
potato chips or a soft drink with their sandwich. Subway's contribution margin on these items is very
high, frequently as high as 70%. As the number of customers increased, the total contribution margin
from these other items also increased. Fixed costs increased but the increases in contribution margin
resulted in big increases in operating income. But Subway faces challenges going forward. Its rapid
sales growth has slowed as customer preferences have changed, and competitors from McDonalds to
Firehouse Subs, Jimmy John's and Jersey Mike's have begun offering healthier menu options. If
Subway is to continue to grow, it needs to get closer to its customers and continue to innovate its
product offerings and its marketing.
Required:Explain how Cost Volume Profit Analysis can help Subway improve its profitability. Use appropriate references to support your arguments
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