Innovation mindset Process mining Document the process Overview Process mining is an exciting technology that can help businesses in many different ways. To fully understand process mining, first review the EYARC introduction to process mining case, Innovation_mindset_case_studies_Process_mining_Introduction.pdf. To successfully use process mining, professionals must first understand the business process. A common way to understand business processes is to document the process using techniques like flowcharting. To build flowcharts, professionals often rely on instruction manuals which describe typical business practices or on interviews with those involved in the business process. Professionals use the flowcharts they create to identify and gather relevant information stored in the company's databases. With that data and the appropriate process mining software, professionals can create process mining visualizations, which illustrate how the company's transactions actually flow within their business processes. Comparing process mining visualizations with business process documentation provides valuable insights professionals can see how the company actually p