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Institutional Conformance at Meridian Credit Union Q8. With a national bank, Meridian is now serving non-member customers. This structural change, and its possible impact of

Institutional Conformance at Meridian Credit Union Q8. With a national bank, Meridian is now serving non-member customers. This structural change, and its possible impact of how employees treat non-members compared with members, represents what kind of institutional force from the following ?

a. Cognitive

b. Normative

c. Regulatory

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