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Instructions Answer the following questions. 1. Describe the consequences of poor quality, and how dimensions, determinants, and design can be used to correct poor quality.

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Instructions Answer the following questions. 1. Describe the consequences of poor quality, and how dimensions, determinants, and design can be used to correct poor quality. Also. give examples of how each can be implemented. 2. Explain the seven steps of Process Benchmarking and give an example of how they can be utilized by a firm. 3. Describe the three elements of \"Process Improvement\

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