Instructions: Conduct analysis of your organization using the Balance Scorecard (Norton and Kaplan) Part 1: Company profile Part 11: Accomplish the attached Balance Scorecard Matrix. Identify one (1) Goal, one (1) Performance measure, and one (1) Performance Gap/Problem per perspective. Use data and facts to backup your analysis Use word format

BALANCE SCORECARD PERSPECTIVE GOAL PERFORMANCE PERFORMANCE MEASURE GAP/PROBLEM Customer Perspective Financial / Regulatory Perspective Internal Perspective Learning and Growth Perspective