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Instructions: Write ( or type ) clearly, staple your pages, and write Homework 8 and your name at the top of your homework. Total Points:

Instructions: Write (or type) clearly, staple your pages, and write Homework 8 and your
name at the top of your homework. Total Points: 20.
1.(2 Points) Consider a system with single server to serve customers. The customers
arrival rate is 5 per hour and the servers service rate is 10 per hour. If we take a look of
the system at several random times, shall we observe a queue of customers in the
system? Explain the reason.
2.(2 Points) Consider two systems with single server to serve customers. The following
two scenarios describe how the waiting time is affected by variability (in customers
arrival time and service time) and utilization (utilization is the demand rate over
capacity rate):
Scenario 1: Suppose two systems have the same utilization rate. The system with
_________(High/Low) variability has shorter average waiting time.
Scenario 2: Suppose two systems have the same variability. The system with _________
(High/Low) utilization has shorter average waiting time.
Hint: use the actual flow time utilization graph
3.(4 Points) Tony Soprano sits at a table in the back of Irish Lion (a bar & restaurant)
waiting for visitors. If the chair opposite Mr. Soprano is occupied, visitors wait at the
bar. When the chair becomes free, the next visitor sits down and talks to Mr. Soprano.
Visitors arrive randomly at a rate of ten per hour. Once seated, the visitor does not leave
until Mr. Soprano has finished the conversation. Mr. Soprano is quite unpredictable.
The lengths of his conversations are random, and have a mean time of four minutes.
Once the conversation is over, the visitor always leaves the restaurant. Each visitor pays
to the bar manager for the time waiting in the bar. The payment rate is $0.8 per minute.
On average how much will each visitor pay to the bar manager?
4.(1 Point) Which of the following rules tends to minimize the average lateness?
A. FCFS
B. SPT
C. EDD
D. LPT
5.(4 Points) Suppose that the following six jobs, listed in order of arrival, must be
scheduled through a car repair facility:
Job
Process
Time
(days)
Due
Date
A 2342
B 1318
C 733
D 1861
E 2945
F 1130
Find the makespan, average flow time, average number of jobs in the system, and
average tardiness following the EDD rule. (1 Point each)
6.(3 Points) Consider the following information, suppose the current day is 15, what is the
priority order using the Critical Ratio rule?
Job Due Date Workdays Remaining
A 175
B 217
C 196
7.(4 Points) Given the following data, how would you schedule the jobs applying
Johnsons Rule? What is your resulting makespan?
Job M1 M2(Processing Time at Machines 1 and 2)
A 52
B 54
C 75
D 77
E 67
F 34

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