Instructor: Fatehjit S. Kochar Robert Dwain, Raghu Kumar, and Bob Fernando are planning a month-long vacation. They are friends who have recently graduated from a high school in Toronto and have decided to go to Edmonton, Alberta. They want to spend some time together and reflect on the memories of high school before moving to different cities/provinces to continue their education in college. A good vacation needs a good planning. Bob Fernando has travelled extensively with his family and other friends in the past and will be the team leader for this adventure. First, they discuss how to travel from Toronto to Edmonton and back. Bob Fernando suggests travelling by Air. It will cost $6,000 and will take them 4 hours to get there. Robert Dwain, who loves adventure, suggests driving to Edmonton. It will be a long drive which means breaking the road journey into parts, but it will be a very scenic drive and a great opportunity for adventure. Driving to Edmonton will cost $5,000 of gas in addition to $2,000 for overnight stay, and it might take them 3 days to get there. Raghu Kumar, who prefers a more relaxed travel suggests going by train as it will be more comfortable and safer than driving, and they could still enjoy the scenic views Going by train will cost $4,500 and it will be a two-day long journey. The team examines the three options - by train, by airplane, and by road. After detailed discussions, Bob Fernando, with the consent of others, decides to travel by air and save the desire for adventure for Edmonton. Road trip idea was dropped due to high cost and time. Train trip looked attractive but was eventually dropped in favor of Air travel to save time. They decide to fly from Toronto to Edmonton on August 1, and plan to return on August 27. Raghu Kumar's mother Anita Devi is a bit concerned since Raghu Kumar has never travelled before without his family. She hesitantly agrees after Raghu Kumar promises to take all safety precautions and call her twice everyday, and Bob Fernando takes the responsibility of their safety and proper organization and supervision of the trip owing to his past experience. Robert Dwain's parents have informed Sam Dwain, Robert Dwain's uncle who lives in Edmonton, about the trip. Sam Dwain has assured of every help and assistance if needed and has invited the friends for 1-night stay at his place during their visit. He has suggested to take the services of United Taxi Company, Edmonton for their local travel and sight seeing. In the last week of July, Bob Fernando books the tickets and rents an apartment in Edmonton from August 1 - August 27 through Airbnb. Flight tickets cost them $ 6,000 and Airbnb apartment rent of $1,500 is paid in full. Each one of them also does his individual shopping of hiking gear, clothes, and other accessories, and books taxi from home to Toronto Airport for August 1. Bob Fernando also buys some common medicines and keeps them in his first aid kit for the trip. In the first week of August, they plan to visit Elk Island National Park, Alberta Aviation Museum and chill out at Delight tavern and night club. They estimate $2,400 on these activities including taxi fare and food. To save money on food and enjoy home-cooked meals, they plan to cook in their rented apartment and buy groceries from local Edmonton stores and estimate an amount of $900 for groceries, to be spent evenly during their first 3 weeks of stay. During the second week, they plan to hike through natural trails and do some water sports at Ocean Sports for a planned expenditure of $1,200. During the third week, they plan to spend time at a music festival near Edmonton and visit Fort Edmonton Park. $300 is the planned expense for music festival entry tickets available on the spot. For their final week, they plan to go shopping to the West Edmonton Mall and get gifts for family and friends in Toronto. They have estimated $2,700 for gifts and novelties. They also plan to visit Robert Dwain's uncle Sam Dwain for a night before their return and will take a gift of around $300 for him. To control the schedule of the activities needed to be performed before they leave for the trip, they prepare a network diagram. After completion of the business case, the team splits into 2 groups to distribute and better organize the work. Bob Fernando will perform activities B, C, D & E in series using Finish to Start dependencies. At the same time when Bob Fernando starts activity B, Robert Dwain and Raghu Kumar will jointly start activity F, and upon its completion will perform activities G, H & I in series using Finish to Start dependencies. Once activities B to I are complete, the team will unite and together fly to Edmonton. More details are provided in the table below. Activity Performed By Duration (Days) A- Business Case analysis Team B- Detailed Planning C- Buy Medicines Bob 2 D- Book tickets Bob E-Book Apartment Bob F- Shopping of hiking gear and clothes Robert & Raghu 1 G- Arrange travel insurance Robert & Raghu 1 H- Plan and finalize grocery list Robert & Raghu 1 1- Pack luggage Robert & Raghu 1 J- Fly to Edmonton Team 1 Bob 5 1 2 1 It is July 31 mid-night, but Robert Dwain is not able to sleep out of excitement as the trip starts tomorrow. He spoke to his two friends before going to bed, who are equally excited and ready with their luggage packed. Final Evaluation Questions 1. Using the supplied Final Evaluation Case Study Project: Create a Network Diagram Identify the Critical Path Your Network Diagram should contain at least ten (10) activities and at least two (2) paths. Each activity on your Network Diagram should include: Activity Name Activity Duration (in days) You should then list each activity on the Critical Path for this project. This may be placed in a text box in Powerpoint This question should be submitted in a Powerpoint file. Please view the following instructional video: How to create a network diagram in Powerpoint. (5 marks) Note: Questions 2 to 6 should be submitted in a single Word file. 2. Using the supplied Final Evaluation Case Study Project: Create a Quality Assurance Plan ... using the format and approach described in the course textbook. Your plan shou include at least three (3) quality assurance processes (note: do not copy the quality assurance processes from the textbook case study). Your test plan should include all deliverables of the project. Ensure that all sections are clear and complete. (5 marks) 3. Using the supplied Final Evaluation Case Study Project: Create a Risk List Create a Risk Response Plan ... using the format and approach described in the course textbook. Your plans should include at least six (6) unique risks with at least one (1) risk from each risk response strategy type. Ensure that all sections are clear and complete. (5 marks) 4. Using the supplied Final Evaluation Case Study Project: During the middle of the project, Raghu Kumar passionately proposes to cancel the return plane tickets (Edmonton to Toronto) and instead book train tickets for the return journey. Bob Fernando being the team leader feels that although the return journey by train would provide some extra fun and scenic views, however, it might result in $1,000 extra expenses due to cancellation charges of Air Ticket and food cost during the train journey. Besides, it will also take more time and they will return home 2 days late, and that might leave less time for making arrangement for their college education. Anyhow, Bob Fernando asks Raghu Kumar to promptly submit a Change Request Form Follow the steps of the change control process in the textbook to arrive at a decision about this change. Document and explain each step. (5 marks) 5. Using the supplied Final Evaluation Case Study Project: You have decided that you are going to outsource the creation of the following project deliverable: Booking of Taxi for local travel and site seeing Describe the information that you would include in the Statement of Work (SOW) for this procurement Describe the information that you would include in the Request for Proposal (RFP) for this procurement Ensure that your answer is clear and complete. (5 marks) 6. Using the supplied Final Evaluation Case Study Project: Consider the following conflict that has occurred between Bob Fernando (the Project Manager) and Raghu Kumar. Assume that the change described in question 4 has been rejected by Bob Fernando, but Raghu Kumar is adamant that the change be accepted. Bob Fernando believes that the situation is very important for him. At the same time, he does not want to spoil his relationship with Raghu Kumar. Using the conflict management theory described in the textbook, indicate how you would analyze this conflict and the conflict management approach that you would use, if you were Bob Fernando. Ensure that your answer is clear and complete. (5 marks) Instructor: Fatehjit S. Kochar Robert Dwain, Raghu Kumar, and Bob Fernando are planning a month-long vacation. They are friends who have recently graduated from a high school in Toronto and have decided to go to Edmonton, Alberta. They want to spend some time together and reflect on the memories of high school before moving to different cities/provinces to continue their education in college. A good vacation needs a good planning. Bob Fernando has travelled extensively with his family and other friends in the past and will be the team leader for this adventure. First, they discuss how to travel from Toronto to Edmonton and back. Bob Fernando suggests travelling by Air. It will cost $6,000 and will take them 4 hours to get there. Robert Dwain, who loves adventure, suggests driving to Edmonton. It will be a long drive which means breaking the road journey into parts, but it will be a very scenic drive and a great opportunity for adventure. Driving to Edmonton will cost $5,000 of gas in addition to $2,000 for overnight stay, and it might take them 3 days to get there. Raghu Kumar, who prefers a more relaxed travel suggests going by train as it will be more comfortable and safer than driving, and they could still enjoy the scenic views Going by train will cost $4,500 and it will be a two-day long journey. The team examines the three options - by train, by airplane, and by road. After detailed discussions, Bob Fernando, with the consent of others, decides to travel by air and save the desire for adventure for Edmonton. Road trip idea was dropped due to high cost and time. Train trip looked attractive but was eventually dropped in favor of Air travel to save time. They decide to fly from Toronto to Edmonton on August 1, and plan to return on August 27. Raghu Kumar's mother Anita Devi is a bit concerned since Raghu Kumar has never travelled before without his family. She hesitantly agrees after Raghu Kumar promises to take all safety precautions and call her twice everyday, and Bob Fernando takes the responsibility of their safety and proper organization and supervision of the trip owing to his past experience. Robert Dwain's parents have informed Sam Dwain, Robert Dwain's uncle who lives in Edmonton, about the trip. Sam Dwain has assured of every help and assistance if needed and has invited the friends for 1-night stay at his place during their visit. He has suggested to take the services of United Taxi Company, Edmonton for their local travel and sight seeing. In the last week of July, Bob Fernando books the tickets and rents an apartment in Edmonton from August 1 - August 27 through Airbnb. Flight tickets cost them $ 6,000 and Airbnb apartment rent of $1,500 is paid in full. Each one of them also does his individual shopping of hiking gear, clothes, and other accessories, and books taxi from home to Toronto Airport for August 1. Bob Fernando also buys some common medicines and keeps them in his first aid kit for the trip. In the first week of August, they plan to visit Elk Island National Park, Alberta Aviation Museum and chill out at Delight tavern and night club. They estimate $2,400 on these activities including taxi fare and food. To save money on food and enjoy home-cooked meals, they plan to cook in their rented apartment and buy groceries from local Edmonton stores and estimate an amount of $900 for groceries, to be spent evenly during their first 3 weeks of stay. During the second week, they plan to hike through natural trails and do some water sports at Ocean Sports for a planned expenditure of $1,200. During the third week, they plan to spend time at a music festival near Edmonton and visit Fort Edmonton Park. $300 is the planned expense for music festival entry tickets available on the spot. For their final week, they plan to go shopping to the West Edmonton Mall and get gifts for family and friends in Toronto. They have estimated $2,700 for gifts and novelties. They also plan to visit Robert Dwain's uncle Sam Dwain for a night before their return and will take a gift of around $300 for him. To control the schedule of the activities needed to be performed before they leave for the trip, they prepare a network diagram. After completion of the business case, the team splits into 2 groups to distribute and better organize the work. Bob Fernando will perform activities B, C, D & E in series using Finish to Start dependencies. At the same time when Bob Fernando starts activity B, Robert Dwain and Raghu Kumar will jointly start activity F, and upon its completion will perform activities G, H & I in series using Finish to Start dependencies. Once activities B to I are complete, the team will unite and together fly to Edmonton. More details are provided in the table below. Activity Performed By Duration (Days) A- Business Case analysis Team B- Detailed Planning C- Buy Medicines Bob 2 D- Book tickets Bob E-Book Apartment Bob F- Shopping of hiking gear and clothes Robert & Raghu 1 G- Arrange travel insurance Robert & Raghu 1 H- Plan and finalize grocery list Robert & Raghu 1 1- Pack luggage Robert & Raghu 1 J- Fly to Edmonton Team 1 Bob 5 1 2 1 It is July 31 mid-night, but Robert Dwain is not able to sleep out of excitement as the trip starts tomorrow. He spoke to his two friends before going to bed, who are equally excited and ready with their luggage packed. Final Evaluation Questions 1. Using the supplied Final Evaluation Case Study Project: Create a Network Diagram Identify the Critical Path Your Network Diagram should contain at least ten (10) activities and at least two (2) paths. Each activity on your Network Diagram should include: Activity Name Activity Duration (in days) You should then list each activity on the Critical Path for this project. This may be placed in a text box in Powerpoint This question should be submitted in a Powerpoint file. Please view the following instructional video: How to create a network diagram in Powerpoint. (5 marks) Note: Questions 2 to 6 should be submitted in a single Word file. 2. Using the supplied Final Evaluation Case Study Project: Create a Quality Assurance Plan ... using the format and approach described in the course textbook. Your plan shou include at least three (3) quality assurance processes (note: do not copy the quality assurance processes from the textbook case study). Your test plan should include all deliverables of the project. Ensure that all sections are clear and complete. (5 marks) 3. Using the supplied Final Evaluation Case Study Project: Create a Risk List Create a Risk Response Plan ... using the format and approach described in the course textbook. Your plans should include at least six (6) unique risks with at least one (1) risk from each risk response strategy type. Ensure that all sections are clear and complete. (5 marks) 4. Using the supplied Final Evaluation Case Study Project: During the middle of the project, Raghu Kumar passionately proposes to cancel the return plane tickets (Edmonton to Toronto) and instead book train tickets for the return journey. Bob Fernando being the team leader feels that although the return journey by train would provide some extra fun and scenic views, however, it might result in $1,000 extra expenses due to cancellation charges of Air Ticket and food cost during the train journey. Besides, it will also take more time and they will return home 2 days late, and that might leave less time for making arrangement for their college education. Anyhow, Bob Fernando asks Raghu Kumar to promptly submit a Change Request Form Follow the steps of the change control process in the textbook to arrive at a decision about this change. Document and explain each step. (5 marks) 5. Using the supplied Final Evaluation Case Study Project: You have decided that you are going to outsource the creation of the following project deliverable: Booking of Taxi for local travel and site seeing Describe the information that you would include in the Statement of Work (SOW) for this procurement Describe the information that you would include in the Request for Proposal (RFP) for this procurement Ensure that your answer is clear and complete. (5 marks) 6. Using the supplied Final Evaluation Case Study Project: Consider the following conflict that has occurred between Bob Fernando (the Project Manager) and Raghu Kumar. Assume that the change described in question 4 has been rejected by Bob Fernando, but Raghu Kumar is adamant that the change be accepted. Bob Fernando believes that the situation is very important for him. At the same time, he does not want to spoil his relationship with Raghu Kumar. Using the conflict management theory described in the textbook, indicate how you would analyze this conflict and the conflict management approach that you would use, if you were Bob Fernando. Ensure that your answer is clear and complete