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Insurance Company's claims manager notes that Jodie is the go-to person in her unit. Jodie demonstrates significant knowledge in the unit, and is also well-liked
Insurance Company's claims manager notes that Jodie is the go-to person in her unit. Jodie demonstrates significant knowledge in the unit, and is also well-liked by colleagues. Jodie often provides opinions to others on claims handling and negotiation strategies. Based on this information, which one of the following statements best explains why the manager may commence formal leadership training for Jodie? Available answer options Select only one option A The manager views the interactions of Jodie as interference in the manager's ability to lead the unit, and leadership training will be a corrective factor. B Jodie demonstrates a willingness to become involved in the politics of the unit by offering advice and socializing in the unit. C Jodie demonstrates attributes of a leader, such as professional knowledge and emotional intelligence. D The manager values intuition and instincts and has a feeling that leadership training will help promote Jodie
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