• Integrate insight from at least 2 of Unit 6 or 7 Readings and Multimedia in your initial post.

For unit 6, the one thought that helps me think about solutions is to avoid overacting. I must listen to what our mind lets us decide on a good outcome in a conflict. How will you improve your problem-solving skills and effective solutions? For one thing, critical thinking skills are essential because they help us to stay calm in complex conflicts. My epiphany is that we need to listen actively, give the other side a hearing, and acknowledge their points and feelings.