Interactive Session - Technology: Small Business Loans From a FinTech App

1. What are the advantages and disadvantages of small businesses obtaining loans from FinTech services?

2. If you were a small business, what factors would you consider in deciding whether to use a FinTech service?

Interactive Session - People: Engaging "Socially" with Customers

1. What are the advantages and disadvantages of using social media for advertising, brand building, market research, and customer service?

2. Should all companies use social media technology for customer service and marketing? Why or why not? What kinds of companies are best suited to use these platforms?