Interview Questions + Sample Answers with Rating Scale

Use the STAR method

STAR METHOD:

Situation - set the scene (who, what, where did this take place)

Task - what problem needed to be solved

Action - what action did you take

Result - describe the final outcome

Give a POOR response

Give a SATISFACTORY response

Give a EXCELLENT response

Interview question is based on a customer service/ food industry position

Question:

Tell me about a time where you had to make a final decision by yourself and what was the outcome of your conclusion?

1 (Poor) -

3 (Satisfactory) -

5 (Excellent/Ideal) -