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- Interviews - Focus groups - Questionnaires and surveys - Participant observation - Prototyping and document analysis - Context diagrams - Product backlog (Scrum) -

- Interviews - Focus groups - Questionnaires and surveys - Participant observation - Prototyping and document analysis - Context diagrams - Product backlog (Scrum) - Benchmarking

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1. Please select one of the approaches listed above and argue why you think it is the most useful given a circumstance -- feel free to provide any assumption or context for the occasion. (.5 points)

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