INTRO TO PSYCHOLOGY

Andrew is the HR Manager for a major oil refinery in the Caribbean. In recent times the company has been in the spotlight because of corruption and mismanagement accusations. Individuals have been separated from their jobs or reassigned to different departments, while others have been sent on suspension. The negative media coverage, along with constant appearance before the parliamentary committee has led to low morale among the workers.

As the HR Manager, Andrew has invited an expert in the field of Industrial$/$Organisational Psychology to assess the problems being experienced by the staff and prepare the findings and suggest suitable recommendations on how best to address the issues.

Prepare a presentation of your findings for Andrew to present to the Board of his organisation.

$1.$ In your presentation, include the following:

A definition for:

i$.$ motivation

ii$.$ change

iii. stress $(6$ marks$)$

$2.$ An explanation of ONE $(1)$ of the following theories of motivation:

i$.$ Abraham Maslow$$s Hierarchy of Need

ii$.$ Fredrick Herzberg$$s Two Factor Theory

iii. David McClelland$$s Theory of Needs $(10$ marks$)$

$3.$ An application of the theory examined, to the problems observed among the workers, that is$,$ an explanation of how the theory would explain the lack of motivation among the staff. $(10$ marks$)$

$4.$ Suggestions of THREE $(3)$ ways to increase motivation, based on the theory examined. $(6$ marks$)$

$5.$ Suggestion of THREE $(3)$ ways to reduce resistance to change. $(3$ marks$)$

$6.$ An explanation of THREE $(3)$ causes of stress being experienced by the workers. $(6$ marks$)$

$7.$ Suggestion of THREE $(3)$ stress management techniques that the workers could use. $(3$ marks$)$