Introduction:

Case Study Bell Shore Industries (BSI) has recently been awarded a contract to Quick-form Housing, a large business which builds and constructs homes in new residential areas around Australia. The contract requires BSI to supply 60 new teak kitchen cabinets to a new residential home complex on Brisbane's north side. The kitchen cabinets, which can be found in BSI's product brochure are retailed at $8700.00 and include 3 high cabinets, 5 base cabinets, 3 wall cabinets and a shelving unit. Quick-Form Housing has agreed to pay the retail price per unit provided no other costs are incurred, (e.g. installation, transport, etc.).

They will require delivery and final installation of the 60 units in 6 months of the starting date of the project. BSI's finance department believes BSI will make a profit of approximately $5000.00 per unit based on the cost breakdown as follows:

• BSI Human resources and manufacturing, assembly and dispatch costs - $3000.00 per unit
• Freight cost - $200.00 per unit
• Installation cost - $500.00 per unit

The cabinets will be measured on site by 'Kitchen Interiors', a third party who will do the initial measuring and drawings for the kitchen. These drawings, which will be to scale, will be sent to BSI's manufacturing department in Sydney. Here they will be manufactured to the drawings provided, packed and shipped by container back to Brisbane where they will be finally installed by 'Kitchen Interiors' and their staff. It will be the role of the project manager to ensure that the measurements, construction, transportation and installation are performed on time, and that any work performed on site is at a level set by the Work, Health and Safety Act and Regulation 2011, any codes of practice and under Australian Standards. 'Kitchen interiors' have indicated that it will take them 1 working day to fully install each cabinet.

Current Scenario

Queensland is currently experiencing bad weather conditions. Weather forecasts predict that the heavy rains and strong winds will continue for up to four days. There has already been reported flooding around the construction area. Based on the feedback you have gathered from the residents from surrounding towns, it usually takes at least a day for the floods to subside, provided the rain completely stops. The Queensland floods have not only slowed the construction of the housing, but also limited the number of installation staff available due to the roads being inaccessible from their residence. There is flooding in some houses up to a foot high, which has dramatically impacted the installation of base cabinets.

ROLE PLAY:below Stakeholders for doing Role Play:

• Project Manager in Bell Shore Industries
• John Chen, BSI's Senior Project Manager
• James Freeman, the project manager overseeing the construction
• Len Shapiro from BSI's Manufacturing department

Risk Objective template