Introduction $-$ provide a brief synopsis of the situation.

Description $-$ Review FMLA Qualifications and Shirley's situation.

Questions $-$ Pose any questions on the process and company policy that will need to be addressed. For example, does Shirley need to use up her PTO time before using FMLA leave?

Conclusion$/$Call to Action $-$ Clearly outline the response and assistance requested from HR$.$