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_________________ is how well a company can take customer information (such as complaints) and alter what they do to satisfy the customer. Group of answer
_________________ is how well a company can take customer information (such as complaints) and alter what they do to satisfy the customer. Group of answer choices Responsiveness Kindness Resourcefulness
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Price Management Strategy, Analysis, Decision, Implementation
Authors: Hermann Simon, Martin Fassnacht
1st Edition
3319994557, 978-3319994550
