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Is resistance to change really the norm? What examples of revolutionary or discontinuous change can you cite? What is the 'congruence trap' and how can

  • Is resistance to change really the norm?
  • What examples of revolutionary or discontinuous change can you cite?
  • What is the 'congruence trap' and how can it be avoided?
  • How can organizations develop 'ambidextrous' capabilities?
  • Why do so many transformation 'big leaps' fail?

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