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is the process of carefully managing detailed information about individual customers. Group of answer choices value and total customer benefit management perceived performance and expectation
is the process of carefully managing detailed information about individual customers. Group of answer choices value and total customer benefit management perceived performance and expectation management customer relationship management past experience and present experience management
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Cases In Human Resource Management In Hospitality
Authors: Shirley Gilmore
1st Edition
0131119834, 9780131119833
