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Is there a way you would be able to assist customers to fill in the survey if they had difficulty speaking English? If so, what

  1. Is there a way you would be able to assist customers to fill in the survey if they had difficulty speaking English? If so, what could you do to accommodate these customers (and other customers) with specific needs?

  1. List at least two different types of legislative and regulatory requirements that you need to consider when dealing with surveys and improving customer service

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