Question
iSell Inc. is a known Canadian manufacturer of garage doors used for commercial buildings in Canada. In recent years, the demand for these garage doors
iSell Inc. is a known Canadian manufacturer of garage doors used for commercial buildings in Canada. In recent years, the demand for these garage doors has grown significantly in the foreign market. iSell Inc won a large contract to supply 100 doors over two years to iBuy Inc., a company in Ireland. Given that this is its first export experience with a large contract, iSell Inc. took an account receivable insurance (ARI) policy to protect the non-collection of its receivables. However, iBuy Inc has recently refused to make payments for delivered doors, indicating that it has received doors of lower quality than those signed for in the contract. Given that both parties are willing to collaborate, explain why the ADR method of fact-finding could be used in this scenario.
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