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IT 293 Week 5 Discussion Take the time to draw an activity diagram showing the actions and events that SHOULD occur when a user puts
IT 293 Week 5 Discussion Take the time to draw an activity diagram showing the actions and events that SHOULD occur when a user puts in a ticket to IT service desk. Ensure that you show the activity from the beginning of when the user puts in the trouble ticket to the end when the issue is resolved. What did you discover
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