It is 12 months down the track and Grow Management Consultants want to review their health and safety management system using the WHS Performance Reporting Matrix. An initial internal audit has been conducted on the WHS Management System with the following results found:

1. WHS Policy:

The WHS policy was developed and defines objectives and responsibilities.

The WHS policy is available on the Staff Intranet.

The WHS policy has been signed off by the CEO.

2. WHS responsibilities: Responsibilities for WHS included in policy.

The policy does not refer to the health and safety representative.

3. WHS consultation:

WHS is a standing agenda item of staff meeting and all staff have opportunity to raise and discuss issues.

4. WHS Training:

All new staff have received training on health and safety during induction.

WHS training sessions held on introduction of new WHS policies and procedures.

Induction records kept.

5. WHS Procedures:

WHS procedures in place.

6. Contractor Management:

No formal WHS procedures in place. The company doesn't use contractors.

7. WHS Performance Indicators:

WHS policy and procedures includes overall goals of WHS.

8. Risk management processes:

Clear procedures for risk management with responsibilities identified.

9. WHS inspections:

Each staff member carries out inspections as required.

Reports and actions are sometimes completed.

10. Incident Report/Emergency Response:

Incident form on intranet.

70% of incidents and near misses reported.

11. Injury Management/Return to Work:

Nothing in place currently.

12. WHS Document Control:

WHS policies and procedures and forms are kept in central location.

WHS documents have version control and are dated.

Organisation has an overall record keeping policy and procedure.

13. WHS Performance Review:

Little analysis of WHS performance measures.

14. WHS Auditing:

No WHS audits have been conducted in the last 12 months.

15. WHS Continuous Improvement:

No procedures in place for WHS continuous improvement.

The CEO has advised that a minimum of satisfactory performance is to be achieved for each element and that where an area is identified as minimal, immediate recommendations for action must be made.

1. You are to measure and evaluate the level of compliance against the WHS Performance Reporting Matrix and provide a report to the management team. Review the data in the case study above provide at least one action that is required to move the performance to 'satisfactory performance'. Also make at least one recommendation for improving the measurement of each system element. For example, WHS policy and commitments states that 'good performance' equates to the policy being included in relevant training. A better measure may include that staff are trained within two days of their employment commencement date. Ensure your report is saved into your WHS record keeping system and submit a copy to your assessor in the format required.

2. As a result of the audit evaluation you have discovered that no internal safety hazard inspections have been conducted in the past 12 months. make 12 MONTH AUDIT SCHEDULE THAT COVERS AN AUDIT OF EACH ELEMENT IN THE WHS MANAGEMENT SYSTEM. ALLOCATE THE RESPONSIBILITY OF THE AUDIT TO EITHER THE OPERATIONS MANAGER OR THE HEALTH AND SAFETY REPRESENTATIVE. DRAFT AN EMAIL COMMUNICATION TO THE HEALTH AND SAFETY REPRESENTATIVE TO INFORM THEM OF THE AUDIT SCHEDULE AND THEIR RESPONSIBILITIES IN COMPLETING THE AUDITS ON TIME. Ensure your email communication is saved into your WHS record keeping system and submit your audit schedule and email to your assessor in the format required.