Question
It is a known fact in business that it is much cheaper to keep existing customers than to attract new ones. What are some ways
It is a known fact in business that it is much cheaper to keep existing customers than to attract new ones. What are some ways that companies can improve their customer service? What are some good and bad customer service experiences that you have had in your own life, and how did they shape your view of that company?
Based on this video: https://www.youtube.com/watch?v=8sOtjBDPQdU&t=1s
based on this video:
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Business Analytics Data Analysis And Decision Making
Authors: S. Christian Albright, Wayne L. Winston
7th Edition
0357109953, 978-0357109953
