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It is important to find a hotel that has a five - star rating to base the training off of . What aspect of service

It is important to find a hotel that has a five-star rating to base the training off of. What aspect of service quality would this be considered?
The objective measure of goodness measuring your service against something of high standard.
The technical qualities of service focusing on the output.
The functional qualities of service focusing on how the service is provided.
The evaluative perspective - focusing on how the company and customer
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