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It is important to remove fear from an organization when initiating a Lean process improvement program. One approach to removing fear could be: A. Promising
It is important to remove ""fear"" from an organization when initiating a Lean process improvement program. One approach to removing fear could be: A. Promising employees that no layoffs will occur as a result of a process improvement project B. Initiating a system where employees are paid more when performance metrics meet target values C. By not including any supervisors or managers on the process improvement team D. Initiating a highly visible dashboard of quality metrics with red, yellow, and green codes
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