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. It is known that a bank's customer relations department receives 3 customers per hour and the service can serve 8 customers per hour. As

. It is known that a bank's customer relations department receives 3 customers per hour and the service can serve 8 customers per hour. As there is flexible working due to the pandemic, a single employee provides service for customer relations. The Pn probabilities of n customers in the system are:

n

0

1

2

3

4

5

6

7

>=8

Pn

0,625

0,234

0,088

0,033

0,012

0,005

0,002

0,001

0

In this case, calculate the performance measures of this queuing system (WS, WQ, LS, LQ)

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