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It is often assumed that performance measurement is a feature of particular approaches to public management and administration, but this is altogether too simple a

It is often assumed that performance measurement is a feature of particular approaches to public management and administration, but this is altogether too simple a view. When considering how and why performance measurement might be important in the provision of public services, it is helpful to place these questions in the context of changing views of public manage­ officer management.


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Discuss why non-financial indicators are particularly useful for public sector organizations, illustrating your answer with brief examples relevant to any public sector organization

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