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It is well known that Bob's employees trust and believe in him. Bob's charisma and high energy give the unit a fun atmosphere and an

It is well known that Bob's employees trust and believe in him. Bob's charisma and high energy give the unit a fun atmosphere and an outward focus. When Bob introduces change, his employees embrace it. This strategy for overcoming resistance to change is called Select one: a. explicit and implicit coercion. b. participation and involvement. c. education and communication. d. developing positive relationships e. manipulation and co-optation

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