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It may be the case that churn=Yes is much more important to consider than churn=No. If this were the case, explain, briefly, why the total
It may be the case that churn=Yes is much more important to consider than churn=No. If this were the case, explain, briefly, why the total misclassification rate might not be the best performance evaluation metric. (That is all you need to do here. You do not need to suggest a different metric
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