Item 1 of 4 Case study 7 - They're coming! Carol informs you today that Little Catalysts ELC has received official 'notice of start of process'. It's all action stations now, in preparation for the site visit. Carol is appointing champions for each room and aspects of the service to be responsible for preparing documentation and teams for the arrival of the regulatory authority officer. You have been appointed the new trainee team and to oversee how the service will demonstrate evidence against Quality Area 4: Staffing arrangements. Carol has given you topics to plan and prepare the trainees on. She wants you to have them feel confident and ready for the visit