Question
Item 1: What are hard and soft technologies? Explain both of them using a successful American company example. Item 2: Explain these terms: (a) CIM,
Item 1: What are hard and soft technologies? Explain both of them using a successful American company example.
Item 2: Explain these terms: (a) CIM, (b) CAD, (c) FMS, (d) E-Commerce, and (e) CRM
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Operations Management
Authors: William J Stevenson
12th edition
2900078024107, 78024102, 978-0078024108
