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Item 74 Too much happy talk from company leadership, too many visible resources, low overall standards, a lack of sufficient performance feedback from outside sources,
Item 74 Too much happy talk from company leadership, too many visible resources, low overall standards, a lack of sufficient performance feedback from outside sources, and the absence of a visible crisis are all causes for Multiple Choice 1. change. 2. unfreezing. 3. moving. 4. refreezing. 5. complacency
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