Its an E-BANKING question

2. The Banking reforms in Ghana, according to experts have made the sector robust and resilient to ward-off any threat that may come in the form of shocks. Yet, customers, traumatized by the exercise have been restless, sparking a wave of bank switching tendency in Ghana. As a consultant of the affected banks, discuss the factors responsible for this behavior and propose a solution to avert it. [30 marks]

Please the question 2 is the B part

1. For the past three years, the financial sector of Ghana has experienced some form of reinventions. These reforms were so comprehensive that, the insurance subsector was not ignored. Leveraging on technology, the oversight agency has streamlined insurance premium for all insurance companies. This implies, the costs of premium have been standardized to nib in the bud the idea of an entity charging below/above the approved rate. This move it is understood will give law enforcement agencies like the Police an easy way to check on the validly of motor insurance using the platforms provided by TELCOS on a USSD code. Experts have argued that the move is in the right direction and that the only way insurance companies can increase their customer base is by rendering a near impeccable service to the public. As a student of Finance, discuss the key shortcomings that may render the desire to offer quality services to the public by these insurance companies an impossibility. [30 marks] 1. For the past three years, the financial sector of Ghana has experienced some form of reinventions. These reforms were so comprehensive that, the insurance subsector was not ignored. Leveraging on technology, the oversight agency has streamlined insurance premium for all insurance companies. This implies, the costs of premium have been standardized to nib in the bud the idea of an entity charging below/above the approved rate. This move it is understood will give law enforcement agencies like the Police an easy way to check on the validly of motor insurance using the platforms provided by TELCOS on a USSD code. Experts have argued that the move is in the right direction and that the only way insurance companies can increase their customer base is by rendering a near impeccable service to the public. As a student of Finance, discuss the key shortcomings that may render the desire to offer quality services to the public by these insurance companies an impossibility. [30 marks]