J C Penney, has hired you to produce a quarterly and annual revenue forecast and perform SPC.

Quarterly Revenue Forecast

Using annual revenue from 2006-2020 and quarterly revenue from 1/31/2005 - 7/31/2020, construct a proper forecast for the next four years and four quarters (you will not reserve the most recent observation). J C Penney has requested that you provide the MSE and the forecasts from all models (not just the best) that you produce along with a discussion about the risk of their company (feel free to research this online but please include a citation).

Statistical Process Control

J C Penney has recently implemented a manager training program to improve customer relations to hopefully boost sales. To understand the effectiveness of the program, J C Penney randomly selected 30 managers and collected the following variables:

1. Manager ID: The unique ID number assigned to each manager.

2. Customer Satisfaction: This was measured by randomly selecting 50 customers from each manager's store then counting the number of customers that responded as being satisfied with the current customer service.

3. Sales: This was measured by randomly selecting 7 days from the last month and recording the sales in USD at the J C Penney each manager oversees.

I have taken excel screen shot. It could let me enter the data well here

Complete the correct SPC analyses and provide a recommendation

Year Annual Revenue (Millions US 2020 $11,167 2019 $12,019 2018 $12,873 2017 $12,918 2016 $12,625 2015 $12,257 2014 $11,859 2013 $12,985 2012 $17,260 2011 $17,759 2010 $17,556 2009 $18,486 2008 $19,860 2007 $19,903 2006 $18,781 2005 $18,096Date Quarterly Revenue (Mil 7/31/2020 $1,459 4/30/2020 $1,196 1/31/2020 53,493 10/31/2019 $2,500 7/31/2019 $2,619 4/30/2019 $2,555 1/31/2019 53,786 10/31/2018 52,733 7/31/2018 $2,829 4/30/2018 $2,671 1/31/2018 $4,135 10/31/2017 52,886 7/31/2017 $3,068 4/30/2017 $2,784 1/31/2017 $4,332 10/31/2016 $2,857 7/31/2016 $2,918 4/30/2016 $2,811 1/31/2016 $3,996 10/31/2015 $2,897 7/31/2015 $2,875 4/30/2015 52,857 1/31/2015 $3,893 10/31/2014 $2,764 7/31/2014 52,799 4/30/2014 $2,801 1/31/2014 $3,782 10/31/2013 $2,779 7/31/2013 $2,663 4/30/2013 52,635 1/31/2013 53,884 10/31/2012 $2,927 7/31/2012 $3,022 4/30/2012 53,152 1/31/2012 $5,425 10/31/2011 53,986 7/31/2011 $3,906 4/30/2011 53,943 1/31/2011 $5,703 10/31/2010 54,189 7/31/2010 53,938 4/30/2010 $3,929 1/31/2010 $5,550 10/31/2009 $4,179 7/31/2009 $3,943 4/30/2009 53,884 1/31/2009 $5,759 10/31/2008 $4,318 7/31/2008 54,282 4/30/2008 54,127 1/31/2008 56,390 10/31/2007 $4,729 7/31/2007 $4,391 4/30/2007 $4,350 1/31/2007 56,664 10/31/2006 $4,781 7/31/2006 $4,238 4/30/2006 $4,220 1/31/2006 $6,203 10/31/2005 $4,479 7/31/2005 53,981 4/30/2005 $4,118 1/31/2005 $5,894Sales in USD # of Customers Manager ID Statisfied Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 26 25 9,619 5,744 8,549 5,105 3,244 3,054 4,363 83 27 6,637 9,497 4,092 7,821 9,411 6,787 4,549 84 44 8,843 7,329 5,991 2,888 9,328 6,187 4,956 120 42 3,462 7,640 1,939 3,019 9,131 2,275 2,103 187 33 8,538 2,098 4,234 8,342 4,523 7,021 2,483 196 33 5,810 7,697 5,510 7,441 5,652 1,039 6,695 216 40 5,725 5,870 8,839 6,533 7,376 2,980 8,087 233 35 8,925 2,785 8,187 5,563 6,764 8,502 5,173 237 47 9,213 7,330 8,346 7,464 8,895 8,426 7,568 245 27 1,231 5,697 8,370 2,814 5,546 3,723 9,251 251 50 7,546 6,894 8,779 6,222 8,746 7,228 6,432 303 41 2,194 8,545 9,795 2,341 8,286 1,634 7,362 326 30 8,743 8,960 9,356 4,025 3,109 6,477 2,802 339 20 6,332 4,757 4,182 3,145 5,873 7,485 3,003 374 37 4,403 6,238 1,262 8,225 9,581 7,438 3,826 430 26 7,173 3,310 4,701 4,329 1,300 2,748 4,327 432 25 5,845 3,071 5,235 5,788 9,730 5,597 4,350 441 11 6,526 6,531 9,755 2,849 5,471 2,197 7,253 459 50 8,645 7,859 7,564 8,643 7,468 9,543 8,546 538 34 3,031 4,954 4,561 5,103 2,719 3,530 1,880 577 47 2,234 6,692 3,881 4,718 1,761 5,979 3,569 586 24 8,724 9,444 1,360 5,507 4,464 7,875 4,602 587 44 7,051 3,842 8,465 8,913 9,808 5,627 3,694 636 23 6,885 2,208 1,140 5,688 2,018 7,741 2,723 692 25 7,536 3,058 9,628 4,405 5,345 5,416 6,510 749 35 3,253 7,520 8,652 2,664 3,125 1,125 7,166 763 34 7,053 6,980 6,201 7,812 6,850 9,169 7,512 783 43 4,186 6,781 9,864 4,772 5,137 4,120 8,527 801 27 4,624 5,042 8,113 1,737 9,257 6,843 9,405 982 32 1,680 2,409 7,376 6,405 1,079 2,538 5,900