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J is a wellestablished supermarket chain based in country H. It has recently launched a website that allows customers to shop for their groceries online.

J is a wellestablished supermarket chain based in country H. It has recently launched a website that allows customers to shop for their groceries online. The goods purchased will then be delivered to the customer's home by J. Which ONE of the following effects will the website launch have on J's industry?

Increased threat of substitutes

Increased threat of new entrants

Increased barriers to entry

Increased customer power

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