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J Ltd is a company which offers home television repairs to customers. It has an excellent reputation for customer service and good quality workmanship. J

J Ltd is a company which offers home television repairs to customers. It has an excellent reputation for customer service and good quality workmanship. J feels that this has given it a competitive advantage in the market.
J is considering launching a car maintenance and repair service. It feels that its excellent reputation is likely to make such a move successful.
Which approach to strategic planning is J adopting?
A positioning approach
A traditional stakeholder approach
A resource-led approach
A corporate approach

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