Jack Ryan Technologies, Inc. (JRT) a family-owned business incorporated in 2017, manufactures high-end computing equipment. Edwina Monash, the chief executive officer (CEO) and chair of the board for the company, has just been provided with a report by her Chief Financial Officer (CFO), Olivia Hollingsworth. Olivia has been arguing for the implementation of an activity-based costing system, which she feels will result in more accurate product costing, as well as greater precision in determining customer margins. The report indicates that the companys overhead costs in the last fiscal year totalled $410,100. The two major overhead costs making up this total were Salaries and Benefits amounting to $270,300, and Incidental Overhead Costs amounting to $139,800. Olivia has been diligently studying the activities involved in carrying out the companys operations, and she feels that the overhead costs could be divided among three activity cost pools as follows:

Activity Cost Pool	Activity Measure	Total Activity
Direct Labour Support	Number- of direct labour-hours	6,200 DLHs
Order Processing	Number- of Orders	240 orders
Customer Support	Number- of Customers	960 customers
Other	Not allocated to products or customers	N/A

As a result of her observation of the operations of the company, Olivia has also been able to determine the distribution of overhead resources across these activity cost pools, and has presented her observations in the following table:

	Distribution of Resource Consumption across Activity Cost Pools
	Direct Labour Support	Order Processing	Customer- Support	Other	Total
Salaries & Benefits	20%	10%	30%	40%	100%
Incidental Overhead Costs	40%	20%	30%	10%	100%

During the past year, a new customer, Alex Rider Inc. (AR), placed a one-time special order for solid state drives. The customer did not order any other products. Although JRT completed the order for this customer, Olivia is a bit sceptical about whether the order was actually profitable. She feels that implementing an ABC system will enable JRT to more accurately gauge customer margins. Information on the AR order is given below:

Selling price	$480 per unit
Units ordered	460 units
Direct materials	140 per unit
Direct labour-hours	0.20 per unit
Direct labour rate	$27 per DLH

Required:

1. Prepare a report showing the first-stage allocations of overhead costs to the activity cost pools. 4 marks

2. Determine the activity rates for the activity cost pools. 6 marks

3. Prepare a report indicating the overhead costs for the AR order. 6 marks

4. Prepare a report showing the customer margin for AR. 4 marks