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Jamie is the manager of 9 front-line supervisors. He is aware that some problems have begun to surface among the supervisors. He has decided to

Jamie is the manager of 9 front-line supervisors. He is aware that some problems have begun to surface among the supervisors. He has decided to bring the supervisors together and try to get things out in the open. Not long after the meeting starts, a number of disagreements emerged among the supervisors and the mood became argumentative. If you were Jamie, which responses would be the most effective and least effective?


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