Jana Teslarova, who is from Slovakia, joins a large accounting firm and moves to Long Island. She is $25,$ has a master$$s degree from a Slovak university, and has traveled extensively in Europe. Her father is a doctor, and her mother is a biologist. When Jana moves to the United States, she has numerous issues adapting to her new environment.

People $($coworkers$,$ neighbors, strangers at the grocery store$)$ hear Jana$$s accent and ask her where she is from. When she tells them Slovakia, many have never heard of the country and ask if there is a war there. Some people have asked her if she is a refugee and have offered her money. Others have asked if she is a nanny, $$like those other girls from eastern Europe.$$ A few have asked if she is okay and if anyone is forcing her to do anything, hinting that she might be a sex slave! This is all making Jana very angry. There are also people who hear her accent and say, $$Oh$,$ you$$re Russian! We have many Russian people here.$$ That is also hard for Jana to handle.

What is the process that Jana is going through, based on your course reading? There are three possible intercultural terms to label Jana$$s experience, and all are correct. Can you name all three? Explain in detail how Jana$$s situation illustrates these three terms.