1. Jane Bright, the personnel manager of Neutrons Inc., is concerned recent increase in absenteeism and late arrivals at work of employees in the various departments during this summer. "It should not be happening at this time of the year;" she thought. "Of course, traffic bottlenecks have lately been terrible in the mornings, and the authorities converting certain strategic streets to "one-way" has not helped the situation any! The easy-going younger generation quickly get frustrated by these small aggravations," she mused. She decided to do some research on this matter

From the above situation, you are to do the following:

a. Clearly and precisely state the problem to be researched.

b. List the variables of interest and clearly label each.

c. Build a theoretical framework and schematically depict it.

d. State three hypotheses you would wish to test.

e. Operationally define the concept "frustration" or "aggravation".

f. Define for Jane the terms: Variable, Theoretical Framework, Hypothesis and Operational Definition.