Question
Jane is preparing the call center department budget for next year. The department is credited with revenue of $10 for each customer phone call the
Jane is preparing the call center department budget for next year. The department is credited with revenue of $10 for each customer phone call the department handles. The call center currently employs five representatives, each of whom handled 8,000 calls per year, each generating $80,000 of revenue for the call center. The operating expenses of the center are $380,000 per year. Next year's budget calls for the addition of two additional representatives and a 25% increase in operating expenses. Using the department's current profit and loss statement, project next year's profit and loss statement.
Revenue = $400000
Operating expenses = $380000
Operating profit = $20000
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