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Janice Sanders, CEO of Pine Crest Medical Clinic, is concerned over the number of times patients must wait more than 30 minutes beyond their scheduled

Janice Sanders, CEO of Pine Crest Medical Clinic, is concerned over the number of times patients must wait more than 30 minutes beyond their scheduled appointments. She asked her assistant to take random samples of 64 patients to see how many in each sample had to wait more than 30 minutes. Each instance is considered a defect in the clinic process. The table below contains the data for 15 samples.

Sample Number of Defects Sample Number of Defects Sample Number of Defects
1 8 6 6 11 7
2 5 7 7 12 8
3 3 8 1 13 2
4 6 9 6 14 4
5 5 10 2 15 1

Part 2

a. Assuming Janice Sanders is willing to use three-sigma control limits, construct the upper and lower control limits.

The UCLp equals enter your response here and then LCLp equalsenter your response here. (Enter your responses rounded to four decimal places. If your answer for LCLp is negative, enter this value as 0.)

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