Javier is the foreman in a warehouse and uses the authority of his position to get his workers to perform efficiently. Amelia is a forklift operator and has no formal authority but is well liked by her coworkers. When a paperwork error throws an outgoing shipment into disarray, Amelia is able to take charge and get the shipment sorted and sent out quickly. Amelia is embodying the characteristics of effective management. commitment to the organization. O influence. initiative. leadership.