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Jeff indicates that the perfect conversation is necessary to make a sale. What is the main component of this conversation? 1.The sales engineer's ethics 2.Listening

Jeff indicates that the "perfect conversation" is necessary to make a sale. What is the main component of this conversation?

1.The sales engineer's ethics

2.Listening to the customer

3.Explaining the return policy

4.Getting the customers to buy

5.Having technical knowledge

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