Jenna is a nurse in a rehabilitation setting, is experiencing stress at home, which is influencing her work. She is involved in a common-law relationship, and her partner is threatening to leave her. Jenna has a 4-year-old daughter from a previous relationship and is worried she will not be able to care for her on her own. Having been distracted for the past few weeks, she has made three recent medication errors. Her manager has spoken with her about this and told her that her performance must improve, or she may be subject to disciplinary action, up to and including discharge.

What responsibility do leaders have to understand the stresses their staff may be experiencing? Do you think stress has an impact on patient safety?

How might Jenna be supported? What are her responsibilities as a nurse?