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Jennifer Cantu, VP of Customer Services at Tri-State Auto Insurance, Inc., monitors the claims processing time of the claims division. Her standard includes a mean

Jennifer Cantu, VP of Customer Services at Tri-State Auto Insurance, Inc., monitors the claims processing time of the claims division. Her standard includes "a mean processing time of 5 days or less." Each week, her staff checks for compliance by analyzing a random sample of 60 claims. Jennifer's alternative hypothesis is

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