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Jennifer's Plumbing has locations across the United States and since the onset of COVID, workers seem to be less satisfied with their jobs. The organization
Jennifer's Plumbing has locations across the United States and since the onset of COVID, workers seem to be less satisfied with their jobs. The organization has been successful in increasing sales over the past five years and is generally on a growth trajectory. You have recently been hired in the company's headquarters as a Senior HR/OD Consultant and you report directly to the Chief Human Resources Officer (CHRO). One of the first projects you have been given is to assess employee satisfaction. After choosing and administering an assessment, you have gathered the results (in table below). As a start to your analysis, the leadership team would like to understand if differences in satisfaction scores could be due to some employees being considered part of the "management staff" or some being considered part of the "non-management" staff. This section should provide the background of the organization and a description of the problem. Additionally, you should describe two to five specific, measurable questions related to your overall
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